Managed Media Services · 24/7 Operations

Keeping platforms
running through
continuous observation.

KLIM IT delivers Managed Media Services for business-critical media and network platforms. Our 24/7 teams continuously observe the operation, act on emerging issues, and strengthen resilience before customers feel the impact.

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The short version

The work behind the service.

We are a Netherlands-founded media and network technology operations partner with a growing engineering hub in Tirana, Albania.

For European broadcasters, ISPs, telecom operators, and technology vendors, KLIM IT provides the people, processes, and technical depth to keep complex infrastructure running without drama.

How we work
Operational Proof

Inside the NOC.

Our engineering hub in Tirana operates 24/7/365. Multi-tier support, proactive infrastructure vigilance, and incident management — run by teams that own the outcome.

KLIM IT engineers monitoring a NOC operations wallKLIM IT NOC monitoring workstation
One operating promise

No blind
spots.

From the first alert to the final RCA, the operation stays visible. We build trust with the detail other partners skip.

Signal to screen

Monitor acquisition, contribution, distribution, playout, and the end-user experience.

Infrastructure to service

Run physical, virtual, containerized, and cloud-native environments as one footprint.

Noise to resolution

Intercept escalation, solve at level 1 and 2, and protect your tier-3 engineers.

Local to resilient

Design for geography, redundancy, and the weather that does not care about your roadmap.

Selected operations

Proof in the operation.

A few examples of the platforms, coverage models, and outcomes our teams support.

Managed media service

Magenta Telecom

24/7 operational coverage for more than 300 channels, with engineers monitoring dashboards, alarms, incidents, vendor portals, and source signal calls.

300+ channels

Lower escalation load, stronger SLA compliance, and stable operations outside business hours.

Linear + OTT distribution

Klan TV

A complete OTT platform across 26 HD channels, with an in-house CDN and end-to-end NOC monitoring from satellite feeds to streaming distribution.

3M+ concurrent users

Fewer piracy incidents and a scalable CDN solution owned and operated by Klan TV.

Managed transcode + NOC

One Telecom

A dedicated Tirana operations team runs MediaKind transcoding, NOC monitoring, direct SPTS links, vendor coordination, and escalations around the clock.

180 HD channels

Reliable delivery, strong SLA compliance, and a scalable foundation for future services.