Temporary NOC operation
Media Choice Technologies
Temporary NOC
KLIM IT provided Media Choice Technologies with a temporary NOC operation for Larry Flynt Productions.
Dedicated operational coverage for the duration of the engagement.
Media Technology Vendors
Have your software hosted, run and supported around the clock.
Your operational extension
Focus on developing your technology while we help run the platforms your customers rely on. Our Albania-based team provides hosting, software deployment, maintenance and 24/7 operational support to customers worldwide. Add Klim video products where they fit; responsibilities are agreed for each project.
The business case
Spend your engineering time on the product, not on running it.
Operations without a new department
Hosting, deployment, maintenance and 24/7 support handled for your customers.
Predictable scoped fee
Operational work is agreed per scope rather than absorbed by your developers.
Your brand stays in front
White-labelled support desk in English, Spanish and Italian.
Effects depend on your workload, licensing, infrastructure and the responsibilities we agree. Every engagement is scoped with a monthly fee; compare it with your current staffing, tools and supplier costs.
What changes for you
01
Hosting with people behind it
We host your environment and take care of deployment, monitoring, maintenance and updates.
02
Support for your customers
A white-labelled support desk in English, Spanish and Italian handles tickets through to root-cause analysis.
03
Your roadmap stays your focus
While we look after operations, your product team can concentrate on building what comes next.
KLIM IT products for this sector
Our technology.
Scoped to your role.
Vendors are not expected to adopt the full Klim chain. Selected components can fill a specific gap in a customer delivery, next to your own technology, while KLIM IT hosts and operates the environment where agreed.
Fit, interfaces and responsibilities are scoped per engagement. Interoperability with your platform is validated during that engagement, not assumed.
Live in production
View product Klim CDN
A delivery layer for customer projects that need video delivery but no CDN of their own.
Business value: delivery already proven with large live audiences, run by you or by us.
In production
View product Klim JIT Packager/Origin
API-driven packaging and origin for workflows that integrate with an existing CMS or middleware.
Business value: store content once instead of keeping a copy per format, and build channels from your library.
Product information
View product Klim Transcode
API-first live transcoding where a project needs processing capacity alongside your stack.
Business value: software you deploy on infrastructure you choose, with 1+1 redundancy built in.
Solution
End-to-End White-Label OTT
Own products combined with existing KLIM IT services into one white-label OTT service.
ExploreOperating layer
Managed Media Services
The operating layer: 24/7 monitoring, incident ownership and optional L2/L3 support.
ExploreEvery product can be self-managed in your own infrastructure; having KLIM IT run it is an optional, separately scoped managed service. Our managed services remain available on their own, for platforms that do not use Klim products at all.
Hosted software operations
Physical hosting combined with deployment, monitoring, maintenance, and update support for the software running on it.
Global Support Desk
White-labeled technical support in English, Spanish, and Italian that manages tickets through RCA.
Lifecycle Ownership
SLA-driven upgrades, patches, and staging-to-production validation.
Recommended services
Start with the services
that fit your sector.
Open an offering directly, or review the complete service portfolio if your operating model spans several areas.
View all services