0% Margin Reselling

Software at cost.
Value in operations.

KLIM IT offers transparent 0% margin software reselling and license procurement when we become the technical operator of the software through a Managed Service SLA or Managed Hosting agreement.

Procurement through KLIM IT is optional. Our value is delivered through managed operations, technical expertise, and service accountability—not through adding a hidden vendor margin to software or cloud license prices.

How the service works

Built around
the operation.

Optional procurement, consistent technical ownership

Customers can ask KLIM IT to procure the selected software, cloud subscription, or license, or contract with the vendor directly. Procurement through us can simplify commercial coordination and create one accountable interface. A direct vendor agreement can be preferable when the customer wants to retain an established commercial relationship or direct contract control. In either model, KLIM IT must become the technical operator of the software covered by the service.

Transparent software and license pricing

For every component procured at 0% margin, KLIM IT shares the vendor quote so the underlying amount is visible. The customer can see what the vendor charges and what must be paid for that software, license, or cloud component. This keeps technology costs separate from KLIM IT service costs.

Independent technology selection

A 0% vendor margin means KLIM IT has no incentive to recommend one platform because it produces more resale profit. Technology advice can remain focused on architecture, operational fit, supportability, lifecycle, and the service levels the platform must achieve.

Clearly separated additional services

Architecture, solution design, project management, integration, and logistics are separate services when required. Additional costs can also apply when equipment is shipped through the Netherlands headquarters for onward delivery, shipped to a KLIM IT facility, or resold without an associated managed operation. These costs are scoped and identified separately rather than hidden in the software price.

What the service covers

Operational
outcomes.

0% margin software reselling

Software licenses and cloud subscriptions are passed through at 0% vendor markup when combined with a one-year Managed Service SLA or Managed Hosting agreement.

One accountable interface

Use KLIM IT as your single commercial and technical contact, or keep vendor contracts direct while we operate as your independent technical partner.

Architecture-led technical advice

Recommendations follow your architecture and operational requirements. Strategy and architecture are also available on a consultancy basis.

A qualified technology stack

Vendors are technically assessed against the demands of our 24/7 NOC SLAs and KPIs. Custom technologies undergo due diligence before operational onboarding.

Flexible deployment

Choose vendor-led integration, deployment within your own environment, KLIM IT professional services, or fully managed hosting at our facilities in Tirana.

Flexible commercial ownership

KLIM IT can source technology while acting as technical owner for the Managed Media Service, take both technical and commercial ownership, or provide the complete capability to the customer through a SaaS model. Other commercial structures can be agreed where they better fit the service.

Operations beyond the core platform

Our scope can include 24/7 remote NOC and MCR monitoring, L1/L2 incident response, problem management, telemetry, vendor escalation, and remote infrastructure such as FM transmitter sites.

From selection to service

One clear
journey.

A transparent route from neutral technology selection to accountable 24/7 operations.

Architecture-led ecosystem selection

We map the technical and operational requirements, then select the stack that best supports the service outcome.

Architecture, SOW & sourcing

We create the blueprint and scope of work, support transparent vendor negotiations, and arrange software procurement at 0% margin with a commercial ownership model suited to the service.

Flexible deployment & setup

Integration can be led by the vendor, delivered through KLIM IT professional services, or deployed into KLIM IT hosted infrastructure.

24/7 managed operations

Our Tirana NOC provides one operational SLA, while viable legacy hardware and remote sites can remain in service until replacement is technically justified.

Related capabilities

Build the right
operating model.

Frequently asked questions

Useful
answers.

Should KLIM IT procure everything?

No. Procurement through KLIM IT is optional. It can be useful when the customer wants one accountable commercial and technical interface, transparent component pricing, and coordinated renewals. A direct vendor contract can be preferable when the customer wants to retain an existing vendor relationship or direct commercial control. In either case, KLIM IT must become the technical operator of the software covered by the managed service.

How do we know it is really 0% margin?

KLIM IT shares the quote received from the vendor, making the underlying price for the software, license, or cloud component visible. The customer can therefore see exactly how much must be paid for that component without a hidden KLIM IT vendor markup.

What additional costs could be charged?

Separately scoped costs can apply for services such as architecture, solution design, project management, integration, and logistics. Logistics costs may apply when equipment is shipped through the Netherlands headquarters for onward delivery or shipped to a KLIM IT facility. A service fee also applies when KLIM IT resells a component without managing or technically operating it. Any such cost is identified separately from the vendor price.

Why does KLIM IT use a 0% margin model?

The 0% margin model protects KLIM IT’s independence. Technology recommendations can be based on architecture, operational fit, supportability, and service outcomes rather than favouring a product because it provides a higher resale margin.

Discuss your operation

Let’s map the
right coverage.

Start a conversation

Software at cost.Value in operations.

Built aroundthe operation.